Frequently Asked Questions

Everything you need to know about shopping at Aodour PK

What are the standard delivery times within Pakistan?

For major cities like Lahore, Karachi, and Islamabad, delivery typically takes 2-3 working days. For other nationwide locations, please allow 5-7 working days for your order to arrive.

What payment methods do you accept?

We offer multiple payment options including Cash on Delivery (COD), Credit/Debit Cards (Visa/Mastercard), and mobile wallets like JazzCash and EasyPaisa.

Can I return or exchange a product if I am not satisfied?

Yes, we have a 7-day return and exchange policy. Items must be unused, in their original packaging, and with all tags attached to be eligible for a return.

How can I track my order status?

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our logistics partner's website to see real-time updates.

Are the products on Aodour PK authentic?

Absolutely. We pride ourselves on sourcing 100% authentic fashion and beauty products directly from official brands and authorized distributors.

Do you offer international shipping?

Currently, Aodour PK only ships within Pakistan. We are working on expanding our services to international customers in the near future.